Privacy Policy

1. Information We Collect

a. Information You Provide

When you create an account or use ORBII, we may collect:

• Your name and email address from Google Sign-In (we use Google to sign you in; we never see your Google password)
• An optional phone number and profile photo you choose to add
• Emergency contact names and phone numbers you add to the app

b. Responder Verification Documents

If — and only if — you choose to apply to become a verified ORBII Responder, we collect identity documents you upload (such as your Aadhaar card, PAN card, a selfie, and a profile photo). These are stored privately and used solely to verify your identity before approving you as a responder. They are never shown to the people you help, and never used for any other purpose. If you do not apply to be a responder, we do not collect any of this.

c. Information Collected Automatically

When you use the ORBII app, we automatically collect:

• Device location (GPS coordinates) during an active SOS, during a Safe Journey, and while you have Circle location sharing switched on. Circle sharing is off by default, you turn it on yourself, you pick how long it runs, and you can stop it in one tap.
• A short trail of where you have been today, but only while Circle sharing is on. This is what lets your circle see your route and how long you stopped somewhere. It is deleted every night at midnight IST. See Section 4.
• Device identifiers such as operating system version and device model
• App usage data including feature interactions and session duration
• Crash reports and diagnostic logs to improve stability

d. Audio Data

ORBII listens for voice-activated SOS triggers only when you enable the Voice SOS feature. This listening happens entirely on your device. The audio is processed locally to detect trigger phrases and is never uploaded, streamed, or stored by us. We do not record or store ambient audio during non-emergency periods. If audio is recorded during an active SOS to help document the incident, it is stored securely and you can request its deletion at any time.

One exception, and it is entirely your choice: Voice Quests. ORBII is building its own Indian-accent distress-word model, and you can volunteer short recordings of yourself saying words like "help" or "bachao" to help train it. This is the only situation in which any audio leaves your phone. It is off by default, it never runs in the background, you tap record each time, and you see exactly what you are sending. You can withdraw at any time, and every clip you donated is deleted with your account. Donated clips are stored in private storage that no other user can read, are used only to improve distress-word detection, and are never sold, never used for advertising, and never used to identify you to anyone. Voice donation is unavailable to anyone under 18.

e. Permissions We Request and Why

ORBII only requests the permissions it needs to keep you safe, and it explains each one inside the app before asking. You can decline or revoke any permission in your device settings, though some safety features will not work without them.

• Microphone (including in the background): Required so ORBII can hear your voice-activated SOS trigger even when the screen is off or the app is not open. The audio is processed entirely on your device to detect your trigger word. It is never recorded, uploaded, or streamed during normal use.
• Location, precise and in the background: Used to share your live location with your trusted circle (and, for Premium users, nearby verified responders) during an active SOS, during a Safe Journey, and while you have Circle sharing switched on. Background access exists so your location can still reach your circle when your phone locks or the app is closed. Outside those three situations we do not collect your location at all.
• Foreground service & notifications: ORBII runs a persistent foreground service so Voice SOS stays reliably active, and Android requires a visible notification while it does. Notifications are also used to confirm alerts and keep you informed.
• Contacts (optional): Only if you choose to import contacts when adding people to your trusted circle. ORBII does not upload your full contact list.

To be explicit: background microphone access is used solely for on-device detection of your Voice SOS trigger word. Background listening never uploads audio. The only audio that ever leaves your phone is a Voice Quest clip you deliberately record and send.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the ORBII safety platform
• Send emergency alerts and live location to your designated trusted contacts during an active SOS event
• Notify you of product updates, safety insights, and service announcements
• Analyse usage patterns to improve the app experience
• Respond to your support requests, questions, and feedback
• Detect, prevent, and address technical issues or misuse
• Comply with legal obligations

We do not use your information for targeted advertising. We do not sell your data to any third party.

3. Sharing Your Information

We share your information only in the following limited circumstances:

a. Your Family Circle & Trusted Contacts

During an active SOS event, your live location and alert status are shared with the emergency contacts and family circle you have designated within the app. You control who they are.

Separately, you can switch on Circle location sharing, which lets the (maximum four) people in your circle see where you are, the route you have taken today, and how long you stopped at each place. We want to be plain about this, because it is the feature people most deserve honesty about:

• It is off until you turn it on. Nobody can enable it for you, not a parent, not a college, not us.
• You choose how long it runs, including an always-on option, and you can stop it instantly.
• It is never invisible. Everyone in the circle can see who is sharing, and Android shows a permanent notification while it is active.
• Only your circle sees it. It goes to no one else, and it is never sold or handed to any institution.
• Today's trail is deleted at midnight. There is no long-term history of your movements, on your phone or on our servers.
• It is unavailable to anyone under 18. See Section 7.

b. Verified Responders (Premium)

If you are a Premium subscriber, an active SOS may also alert verified ORBII Responders near you so they can help faster. Free-tier users' SOS is shared only with their own family circle and contacts — never with nearby responders or strangers. A responder only ever sees your location and alert while helping with an active emergency.

c. Service Providers

We work with third-party vendors who assist us in operating our infrastructure, processing payments, and sending notifications. These providers are bound by contractual confidentiality and data protection obligations and are permitted to use your data only as directed by ORBII.

d. Law Enforcement

We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect the safety of any person or to prevent illegal activity.

e. Business Transfers

If ORBII is involved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.

f. Colleges and institutions (no data access)

When a college or organisation pays for ORBII licences for its students or members, that only means those people have ORBII. The institution receives no dashboard, no student locations, no location history, and no data access of any kind. Your location is visible only to the circle you choose. We do not build admin or control-room data feeds, we never hand your data to an institution, and we never sell ORBII's data.

4. Data Retention

We keep personal data only for as long as it is needed for the purpose it was collected, in line with the DPDP Act's storage-limitation principle.

Location history is deleted every night at midnight IST. The purpose of your trail is to let your circle see where you went today, so the retention period is one day. At 00:00 IST an automated job permanently deletes the previous day’s breadcrumbs from our database. It is not archived, not moved to backup storage, and not aggregated into a profile. We keep no long-term record of where you have been, and we could not produce one if we were asked to.

Voice detection happens on your device and is never uploaded. Voice Quest clips, if you chose to donate any, are kept while they are useful for training the distress-word model and are deleted when you withdraw consent or delete your account.

You can delete your account and all associated data yourself, at any time, from within the app (Settings → Delete my account & data). This erases your profile, circles, contacts, and location history without undue delay. You can also email privacy@orbii.in and we will erase your data.

5. Security of Your Information

We implement industry-standard security measures to protect your data, including:

• Encryption of data in transit (HTTPS/TLS) between the app and our servers
• Encryption of data at rest on our managed cloud infrastructure
• Row-level database security, so each user can only access their own data
• On-device processing of voice detection — trigger audio never leaves your phone
• Private storage for responder verification documents, accessible only to authorised reviewers

No method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request that we correct inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request your data in a structured, machine-readable format
• Objection: Object to certain processing of your data
• Withdrawal of consent: Withdraw consent at any time where processing is based on consent (turn off location sharing, revoke permissions, or delete your account)
• Grievance redressal: Raise any complaint about how your data is handled with our Grievance Officer
• Nomination: Nominate another person to exercise your rights in the event of your death or incapacity

To exercise any of these rights, use Settings → Delete my account & data in the app, or contact our Data Protection / Grievance Officer at privacy@orbii.in. We aim to respond within the timelines set by the DPDP Act. You may also lodge a complaint with the Data Protection Board of India.

Your consent record

Consent is not much use if nobody can check what was actually agreed to. ORBII therefore keeps an append-only consent record. Every time you grant or withdraw permission for something, we write a row noting which purpose it was (location sharing, location history, Voice SOS, Voice Quest donation, notifications), whether you granted or withdrew it, the version of this notice you were shown, the language you were shown it in, and when.

Withdrawals are recorded exactly like grants, and nothing in that record is ever edited or deleted while your account exists. It is your evidence as much as ours, and you can request a copy of it at any time from privacy@orbii.in.

7. Age and Children

We ask for your date of birth when you set up your profile, not a tick box, because what we are allowed to do with your data genuinely depends on your age.

If you are under 18, ORBII will not track you. Rule 10 of the DPDP Rules 2025 forbids a Data Fiduciary from tracking, monitoring, or behaviourally profiling a child, so we do not. Circle location sharing, location history, and Voice Quest donation are all switched off and cannot be enabled on a minor's account. This is enforced in the app itself, not by a promise, and it applies no matter who is asking, including a parent or a college.

Your safety features still work. We deliberately did not lock a 17-year-old out of the app. Voice SOS, the SOS button, alerts to your trusted circle, and one-tap 112 all function exactly as they do for an adult, because refusing to help someone in danger would be a far worse outcome than the law ever intended. What a minor loses is continuous tracking, which is precisely what the rule exists to prevent.

We do not serve advertising to anyone, of any age. If you believe a child's data has reached us in some way we have not accounted for, contact privacy@orbii.in and we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you through the app or via email at least 7 days before the changes take effect. The "Last updated" date at the top of this page reflects the date of the most recent revision.

Your continued use of ORBII after the effective date of the revised policy constitutes your acceptance of the updated terms.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please reach out: