Support

Help Center

Answers to common questions. If you cannot find what you need, we are one email away.

How do I get ORBII?

ORBII is live on the Google Play Store. Download it on any Android phone and set it up in a couple of minutes.

Download on Google Play →

How does Voice SOS work?

You set a distress word. When you say it, ORBII alerts your trusted circle with your live location, hands-free, even with the screen off. Detection happens on your device.

See how it works →

How do I set up my trusted circle?

Add the people you want alerted in an emergency inside the app. A circle holds up to four people. They receive your live location during an active SOS, during a Safe Journey, and while you have Circle sharing switched on.

Read the guide →

Is my data private?

Yes. Your distress word is recognised on your own phone and your audio is never uploaded. We never sell your location. See our Security page for details.

Our security →

How do I delete my account?

You can delete your account and all associated data from inside the app, or by request. Full steps are on our account deletion page.

Delete account →

I found a bug or have feedback

We would genuinely love to hear it, especially now that we are live. Email us and we read every message.

Email support →

Still need help?

Email us at orbiisafety@gmail.com and we will get back to you.

Download on Google Play